News and updates

Finding the Right Home

Finding the Right Home

Our tenant in Lancashire moved into his new home almost two years ago.  Previously he was a long stay hospital in-patient for over ten years.  Lots of work ensured the property was suitable to meet his needs and to facilitate his hospital discharge....

Circulate - June 2023 In this months Circulate we catch up with some updates from our developments, we have some tenant stories, our team away day an we welcome our new team member, Louise, who is our Contracts Administrator....

Tenant Perception Surveys

Tenant Perception Surveys

You can see our full results, including pie charts, here - a copy of this is being sent out to each household for tenants and support providers to review. New Tenant Satisfaction Measures (TSMs) came into force in April 2023 and are a regulatory requirement for...

Circulate – May 2023

Circulate – May 2023

In this months Circulate we welcome another new staff member, see what happened at a Care funded away day for tenants, get some updates on current developments and see how our housing officers go that extra mile. To read more...

Going the extra mile

Going the extra mile

Anyone with experience navigating a housing benefit claim will appreciate that this is never as straightforward as local authorities will have you believe; miss a tick box or select the wrong heading, and the application may be rejected and redone. Our housing...

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