In order to achieve fantastic results for our customers, we work with a range of different partners including:
- Local Authority Commissioners
- Housing Benefit departments
- Support/Care providers
- Social Services
By working together as a team with the same goal of improving the quality of life for our customers, we are able to develop happy, sustainable homes.
The end result of this is shown in some of positive feedback we have received…
Email to one of Care’s housing officers:
I just wanted to thank you for everything you have done to make the transition for my service user go smoothly. I have been impressed with how quickly everything has been sorted out and the efficiency with which any problems have been dealt with. Nothing has been too much trouble and your contribution to working together as a fantastic team has led to a positive outcome for the service user, despite the challenges that we have faced.
As providers of supported living to people who have a variety of disabilities, across a spectrum of complexity, we need a housing provider we can work alongside who listens and responds to what both the service user and the service provider want and need. Care Housing does this with genuine interest and commitment to improving the lives of people with disabilities and respect for the expertise of the service provider.
We have many years experience, working with housing associations large and small and I can confidently say that none come close to the excellent service that Care Housing provide. Their repairs service is second to none, being both prompt and efficient. Repairs are carried out with respect and understanding of service user issues and needs. Care Housing deal efficiently with housing benefit applications and tenancy issues and actively share their housing management knowledge with service providers.