Strong partnerships, and having trust in those you work alongside, are crucial to creating a reputable and sustainable business. We have been delighted by feedback we have recently received, never more so than during a Zoom call with our friends at Alternative Futures Group (AFG). Care and AFG have a long-standing relationship and have worked together to provide numerous homes in the North West for our tenants. During a recent ‘catch up’ call, they reported that they have spoken to their front-line staff to get feedback on the 50 or so housing providers with whom they currently work. Care received top marks for ‘strength of relationship’ and ‘responsiveness to repairs’, and 100% of staff questioned said that they would endorse working with Care in the future!
We are thrilled that our efforts to provide high quality supported housing are received in this way. AFG staff provided lots of positive feedback about their experiences of working with Care, including:
I have found this company to be a very good housing provider. They keep in touch and are always helpful with any queries I may have. I have built up some very strong working relationships with this company.
Housing Officer has been in touch weekly checking on the tenants during the pandemic, is always quickly responsive when needed and the contractors as a whole are great.
I have only been TL for 4 months but have found Care Housing to be very responsive and always answer any queries promptly.
Thanks to AFG for sharing this feedback. It really helps to know that all our hard work is appreciated.