Click HERE to read the full report.
Click HERE to listen to an audio version of the full report.
Every year, we create an annual report to let you know what we’ve been doing over the past year and what our plans are for the future. This year, we’re excited to present our first annual report designed specifically for you, our tenants. In the report, you’ll find lots of useful information, including:
• An introduction to our team and what they do for you.
• How we’ve invested in improving our tenants’ lives through our Rose Trustam Foundation, and how you can apply.
• How we’ve performed this year and how we’ve used your feedback to improve our services.
• Information about the new homes we’ve delivered.
• What we’re going to do to make sure you can be involved in improving our performance.
• Information about things that we know are important to you, including our repairs service.
It’s been an exciting year for Care, as we celebrated our 20th birthday! In this report, we look back at what we’ve achieved over the last 20 years. We also talk about how we can grow and improve to make sure you receive the best possible services from us. We want you to be involved in shaping our future, and we share how you can do this. We’d love to hear what you think about our annual report, including how we can improve it in the future.
We hope you enjoy reading it!