You can see our full results, including pie charts, here – a copy of this is being sent out to each household for tenants and support providers to review. New Tenant Satisfaction Measures (TSMs) came into force in April 2023 and are a regulatory requirement for...
(From a Housing Officer’s point of view) This was an exciting time for me. I was 6 months into my new role with Care Housing Association (Care) and this was the first new scheme that I was being handed over to me. It was interesting to see all the different...